Volume 07 Issue 10 October 2024
1Fahmi Ilham Auliya, 2Yunanto
1,2Master of Law Program, Faculty of Law, Diponegoro University
DOI : https://doi.org/10.47191/ijsshr/v7-i10-57Google Scholar Download Pdf
ABSTRACT
The field of business law is evolving rapidly, driven by technological advancements. As technology progresses, the law must also adapt to keep pace with the changing times. In Indonesia, the concept of online sales and purchase transactions (e-commerce) has begun to emerge, potentially leading to legal challenges. Consumer protection in Indonesia is governed by Law No. 8 of 1999 on Consumer Protection. This article will provide a brief discussion on consumer protection in e-commerce transactions and explore how Indonesia's legal framework regulates relevant consumer protection laws to address issues between consumers and businesses.
KEYWORDS:E-commerce; consumer; protection.
REFERENCESBooks
1) Firman Turmantara. (2016). Consumer Protection Law. Malang: Setara Press.
Journal
1) Erlinawati, M., & Nugrahaningsih, W. (2017). Implementation of Law Number 8 of 1999 concerning Consumer Protection Against Online Business. Journal of Serambi Hukum. Vol 11 Number 01.
2) Fifiana Wisnaeni, Mutia Rahma Wardani, Joko Priyono. (2020). Consumer Protection in Electronic Transactions Through Instagram. Notarius Journal, Vol 13 Number 02.
3) Hilda Ananda and Siti Nur Afifah. (2023). Litigation and Non-Litigation Settlement, Journal of Sharia Economics and Islamic Finance, Vol 1 No 1 Year 2023.
4) Novita, Y. D., & Santoso, B. (2021). The Urgency of Updating Consumer Protection Regulations in the Digital Business Era. Journal of Indonesian Legal Development Vol 03 Number 01.
5) Rahayu, A. C., Dewantara, R., & Syafi'i, R. I. R. (2021). Limitation of the Meaning of the Phrase Technical Error in Article 57 Paragraph (2) of Government Regulation Number 80 of 2019 on the Validity of Electronic Contracts. Scientific Journal of Pancasila and Citizenship Education Vol 6 Number 2.
6) Rizka Syafriana. (2016). Consumer Protection in Electronic Transactions. Journal of De Lega Lata. Volume I, Number 2.
7) Putu Dina Marta Ratna Sari and I Made Dedy Priyanto. (2008) Legal Protection to Consumers Against the Use of Standard Clauses Listed in Online Stores, Journal of Kertha Semaya, Vol 07 Number 01.
8) Saragih, A. E., & Bagaskara, M. F. (2023). Legal Protection of Consumers in E-Commerce Transactions. Civilia: Journal of Legal Studies and Civic Education, Vol 2 Number 2.
9) Satrio Budi Pramono and Grasia Kurniati. (2023). Legal Protection of Consumers in Online Goods Sale and Purchase Transactions in Indonesia. JLEB Journal, Vol. 01 Number 02.
10) Viola Annisa Ikhsan. (2022). Legal Protection for Consumers Against Sale and Purchase Transactions Through E-Commrce Platforms in Indonesia. Dharmasisya Journal, Vol 02 Number 02.
Legislation
1) Government Regulation No. 82/2012 on the Implementation of Electronic Systems and Transactions.
2) Law No. 8 Year 1999 on Consumer Protection.
