Volume 07 Issue 04 April 2024
1Dr. Jebunnessa, 2Dr. Mizanur Rahman, 3Mst. Ashrafun Nahar
1Professor, Department of Public Administration, Jahangirnagar University, Bangladesh.
2Executive Director, Governance Policy Explore Center, Bangladesh, Adjunct Faculty RUD
3Research Associate and student, MPA, Jahangirnagar University, Bangladesh
DOI : https://doi.org/10.47191/ijsshr/v7-i04-07Google Scholar Download Pdf
ABSTRACT
Despite facing challenges like urbanization and climate change, Bangladesh is thriving with a 7.3% annual economic growth rate. The government is advocating for a "Smart Bangladesh" to address resource and infrastructure management issues and foster sustainable development. The main goals include 5G internet, 100% smartphone adoption, 100% speed internet access, and cashless transactions. E-governance, leveraging ICT, plays a vital role in promoting efficiency, technical innovation, and citizen-focused services. This research aims to assess citizen engagement in e-governance and evaluate the implementation of strategies to achieve smart governance objectives. The research on e-governance for Smart Bangladesh focuses on the importance of user experience, awareness, technological integration, and community engagement. It highlights the potential impact of e-governance on citizen-government interactions. However, challenges like technical issues and rural-urban disparities feature the complexity of implementing comprehensive solutions. The research recommendations include enhancing user interfaces, increasing awareness, tailoring services to local needs, integrating innovative technologies, and promoting data-driven decision-making. These strategies contribute to a Smart Bangladesh with efficient, transparent, and citizen-centric governance.
KEYWORDS:E-Governance, Smart Bangladesh, Smart Citizen, Public Administration,
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