¹Sejahtera Giovani,²Jeane Neltje Saly

¹Master of Law Program, Faculty of Law, State University of Veteran Jakarta

²Lecturer of Postgraduate Masters in Law, State University of Veteran Jakarta

DOI : https://doi.org/10.47191/ijsshr/v4-i7-38

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ABSTRACT

This study discusses the study and research on legal consequences, legal protection, and legal remedies that consumers can take in carrying out transactions at financial service institutions carried out by telephone and are associated with the Financial Services Authority Regulation Number: 1/POJK.07/2013. This research is analytical descriptive research that describes legal protection efforts for consumers of Financial Services Institutions for violations in telephone transactions, using a normative juridical approach, namely reviewing and testing data based on secondary data, in the form of literature studies and supported by field studies, namely document examination, and analysis. Interview.

Keywords

Financial Services Institutions, Legal Protection, Transaction Violations Through Telephone

REFERENCES

Book :
1) Nasution. AZ, Law and Consumers: Socio-Economic and Legal Review on Indonesian Consumer Protection, Sinar Harapan Pustaka, Jakarta, 1995, p. 64.

2) Saragih, Bungaran, Futures Exchange Prospects in Agricultural Development, BAPPEBTI, Jakarta, 2004, p. 19

3) Raharjo, Satjipto, Legal Studies, Bandung: PT. Image of Aditya Bakti, 2000, p. 53

4) Shidarta, Indonesian Consumer Protection Law, PT. Grasiondo, Jakarta, 2006, p. 61
Legislation:
1) Article 19 Financial Services Authority Regulation Number: 1/POJK.07/2013 concerning Consumer Protection in the Financial Services Sector

VOlUME 04 ISSUE 07 JULY 2021